Payment Policy

We are thrilled that you have chosen to purchase our products on our website. On our website, you can select and pay for the product using various payment methods. To ensure a better shopping experience for you, we would like to introduce our payment policy.

Accepted Payment Methods

PIA (payment in advance) & CIA (cash in advance)

We accept the following payment methods to provide flexibility and security:

1. Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
2. Digital Wallets: PayPal, Apple Pay, Google Pay.
3. Other Methods: Bank transfers and other region-specific payment options may be available.

COD (cash on delivery)

Only available in our stores in California limited to some products, contact us if live near and interest in, not available in others area.

Due Upon Receipt

Not available

Payment Security

Your security is our top priority. We use advanced encryption and secure payment gateways to protect your personal and payment information. All transactions are processed through trusted platforms to ensure your data remains safe.

Payment Processing

• Payments are processed immediately upon placing an order.
• You will receive a confirmation email with the details of your purchase once the payment is successful. If you do not receive an order confirmation email, it means that you have not paid us. You can also check your funds account to see if there are any changes on the same time.
• In the rare event of payment failure, please check your payment details and try again or contact your bank for assistance.

Billing Information

• Ensure that your billing information matches the details on your payment method to avoid any delays in processing your order.
• If you need to update your billing information, please do so promptly to prevent any issues with your order.

Taxes and fees

The prices of all products do include taxes and fees according to most country. If applicable, please check the specific amount of taxes and fees when checking out. If not, we will send an email before shipping with the tax obligation to inform you. If you do not want to pay the tax, we will cancel the order and refund the full amount.

Refunds and Returns

- For information on refunds and returns, please refer to our Refund Policy.
- Refunds are typically processed within 0-3 business days after we receive the returned items.

Contact Us

If you have any questions or encounter any issues during the payment process, please don't hesitate to contact our customer support team. We're here to help! Thank you for choosing Ekrcover. We appreciate your business and look forward to serving you.